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Guided Interview and Imports

Use /my/stories/interview for AI-assisted story capture.

Three ways to start

  • Guided interview: answer prompts step by step.
  • Import from audio: upload MP3/M4A/WAV/WebM (up to 25MB).
  • Import from transcript: paste call text from Gong, Chorus, Zoom, etc.

All paths create an editable draft interview session and pre-fill story fields.

Best practice setup

Before starting, set:

  • Customer name
  • Story title
  • Play type
  • Audience mode:
    • rep for internal framing
    • customer for external-safe language

After AI extraction

Always review and refine:

  • metric correctness
  • quote attribution
  • problem/solution coherence
  • business value framing

AI extraction accelerates drafting, but contributors still own factual quality.

When to use this flow

Use interview/import when:

  • You have call recordings or transcripts.
  • You want faster first drafts.
  • You need consistent structure across contributors.

Use manual editor when:

  • Source material is already clean and structured.
  • You need tight control over phrasing from the start.