Skip to main content

Best Practices for Maximum Value

For sellers​

  • Start with a narrow context, then broaden only if needed.
  • Lead with one strong metric and one quote.
  • Reuse collections to reduce prep time and inconsistency.

For contributors​

  • Capture evidence close to the original customer conversation.
  • Prefer measurable outcomes over feature descriptions.
  • Keep claims scoped and attributable.

For admins​

  • Keep pending review queue short.
  • Use coverage gaps to drive targeted intake.
  • Verify stale stories before they become top-of-funnel references.

Content quality standards​

  • Clear narrative arc: about, problem, solution, results.
  • Metrics include enough context to be credible.
  • Quotes include attribution.
  • Stories are safe for the intended audience.

Cadence that compounds value​

  • Daily: digest and review queue.
  • Weekly: usage trends and top-performing narratives.
  • Monthly: coverage gap plan plus impact checkpoint.